Q: Unable to transfer lost card data to a new card, why is that so?
A:
Player must use an unused card for data transfer.
Should the data transfer be unsuccessful, it might be due to the following reason,
- Unused card has been registered before, on TouchLive or in DL App
- Games have been played on the new card
Kindly be advised to purchase a new card from any DL outlets before proceeding with Data transfer.
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