Q: Unable to transfer lost card data to a new card, why is that so? >>
Q: Unable to transfer lost card data to a new card, why is that so?
Player must use an unused card for data transfer.
Should the data transfer be unsuccessful, it might be due to the following reason,
- Unused card has been registered before, on TouchLive or in DL App
- Games have been played on the new card
Kindly be advised to purchase a new card from any DL outlets before proceeding with Data transfer.